BikeTrac

Wanted to drop a note to thank BikeTrac for their help in recovering my stolen BMW GS motorcycle on 22nd November 2018 which was stolen in South East London.

Without the tracker it would have never been possible to locate it – great product and undoubtedly has saved the bike from going permanently missing – well done to all the team for all their efforts.

Had my zx6 stolen twice now and recovered within half an hour thanks to my BikeTrac. Simply the best tracking system for bikes. Ride safe everyone!

One of the must have security products for any bike regardless of age. I have been using BikeTrac now for 5 to 6 years and the list of things you get is unreal & too much to mention. It’s saved me a good few quid on my insurance & costs me £100 per year but best of all it tracks your every move so you can go back and see all the amazing places you visited. 10 out of 10.

A massive thank you to Bike Trac for recovering my 4 month old GSXR 750 2014 YOSHIMURA edition. There was plenty of effort from these guys you wouldn’t get from their competitors. Bike was recovered along with another bike, a stripped chasse and parts from other bikes. A guy was also arrested and his house raided too.

Bike Trac works, we’ve proven that. And it’s great value if some light-fingered person nicks your bike.

I’ve only had the BikeTrac unit for 2 weeks now, and have to say the service so far is amazing. The couple of times I’ve forgot to disable the call centre (SOC) to work on the Vespa, they’ve been on the phone within a minute to check everything is all good.

I’ve got to say reading the recovery of some of the bikes through biketrac it’s the best money I’ve ever spent on a bike. Hope it catches more of these thieving f*****s who think they can steel what us bikers work for

I’d be shouting from the rooftops how much I love BikeTrac (and their call centre, who are a dream to deal with and probably never get thanked enough)..

Highly recommend you guys after getting my bike back within 2 hours, and The customer service is fantastic as well.

I have an amazing story to share! Sitting in a restaurant in Highgate I get a text alert from BikeTrac, look out of the window and see my lovely red S1000XR – gone!!! At that very moment BikeTrac ring me to find out if I know where my bike is and I tell them it’s just been stolen. They tell me to ring the police, which I was about to do, and get a CAD number. After various calls, and finding a cut chain link where my bike had been,

I’m on the bus home and get a call from a policeman asking if I have my bike key, I do! They are with the bike, can I go and collect it. I jump off the bus and get a taxi to a hidden car park a couple of miles away – two policemen are there and so is my bike – unscratched! My key fits, the bike starts. Steering lock broken but otherwise fine. BikeTrac had directed them to the bike, which had been left there, police very complimentary about the communication from BikeTrac. The thieves came back but the presence of the police scared them off. After giving details, I get to ride home. Bike recovered less than 2 hours after it was stolen. BikeTrac is amazing!!!! And my guardian angel has been working overtime  I’m one lucky guy!                                                                                      Thank you BikeTrac 

Thank u Bike Trac for your quick response along with Stoke Newington Police who were amazing in recovering my pride and joy this morning, it is now home safe and sound. If u don’t have Bike Trac I suggest u get it, well worth the money.

A massive thank you!!! Two days ago my bike got stolen the second time and I had it back in an hour. I can’t thank you enough, you are the best!!!

Having previously had a Tracker on another bike, BikeTrac is so much better.

My BikeTrac tracker was installed 3 months ago by a dealer. It is a simple fit and forget device, it auto arms as soon as you remove the key from the ignition. The tracker is controlled and reports through a mobile phone app. The tracker is very sensitive, while I was washing the bike the vibration was enough to trigger a report and I got a polite call from the operations centre asking if all was well. Next time I will use the app to set the tracker in maintenance mode for a couple of hours. I have checked the battery drain over a few weeks and even though my battery is 5 years old there have been no problems.

I am very reassured to have a  self-setting tracker that is very well hidden on my bike, backed up by a responsive and alert operations centre. A great value device to have for peace of mind

You wonderful, wonderful,wonderful people!!!

Just been to the place its being held ’til the fellas in blue have done their thing. Was sick earlier, its my pride and joy.

Now I’m elated. You guys are absolute angels and I can’t thankyou enough.

God bless ya!

A huge thank you to you all and especially Sacha who dealt with the police and the subsequent recovery of my motorcycle thanks to my bike track.
3rd time I have had a motorcycle stolen and recovered with your help.
Many thanks again.
Best investment ever.

Rob C*****

Had Bike trac for nearly a year now and didn’t give it much thought until 1/2 hr ago . Took the seat off to get the spanner to drop battery out to charge it . Next thing I know an alert pops up and I get a phone call to alert me my bikes been moved / tampered with.

A few grovelling apologies , many thanks and a few answered security questions from me and all was sorted . Excellent bit of kit and top service.

07/05/2021

Dear Bike trac team. I would like to leave the following review.

The Team were very helpful when choosing the product and explaining the service. Brian from Vehicle Installation Services even took the time to repair an indicator relay fault he noticed during the installation.

The tracker itself and related software are brilliant. Especially the battery life notification!

 

Thanks for watching over my bike the past few years your service has been amazing

6/7/2021

Very impressed with BikeTrac customer service so far. Called me a month ago when my bike was at the dealer and moved (I hadn’t enabled service mode)

Very happy to have this company watching over my bike

12/8/2021

The best customer service I have ever experienced ever. After a minor issue booking my bike in to get a fitting I was contacted by BikeTrac who sorted the whole thing out for me. The Tracker was fitted on Saturday and I’ve managed to set it off twice, so I received a push notification, a text and email. Within 1 minute I also got a phone call to check everything is ok and even checked I was who I said I was(essential If you get bike jacked) Absolutely the best piece of mind ever. So glad I invested in the tracker instead of an alarm that everyone else would ignore. Thanks again to the team.

May 2021

Excellent product and service! Being able to use the app to see where my baby is parked at all times, eliminates theft any anxiety one would have. Having experienced theft in the past, this is worth every penny to me! I have accidently moved the bike whilst armed on several occasion. The movement sensor is sensitive enough to trigger when simply washing the bike (when not in service mode), but heavy wind with a cover over the bike, flapping about, doesn’t trigger it. I always receive a call from the call centre within a minute. They are always friendly. After some time, my tracking device failed to report it’s location. I noticed this quickly as I regularly/daily open the app to make sure all is good. My email to support got responded to within minutes. The customer support is excellent. The best I have come across. I had a replacement shipped to my doorstep, the following day! These things happen. I cannot fault the product or the company, I praise they’re excellence in customer service and would highly recommend. 5 stars

January 2021